Shop Assistant/Cashier p27 – Ackermans store
Purpose of the Role: The primary objective of the P27 role is to create an outstanding shopping experience for our customers. This is achieved through effective stock replenishment, merchandising, maintaining a clean environment, and efficiently processing transactions at the till points.
If you are self-motivated, passionate about performance, and possess the high energy needed for a fast-paced and dynamic retail setting, this is an excellent opportunity to invest in and advance your career.
Knowledge, Skills & Experience
Customer Service Excellence: Strong skills in providing exceptional service to customers. Communication Skills: Fluency in English is essential; proficiency in other languages is a plus. Tenacity: A determined approach to achieving goals. High Energy Levels: Ability to thrive in a lively retail environment. Motivation: Self-driven and target-oriented. Retail Experience: Previous experience in retail is advantageous.
Key Responsibilities
Customer Service: Provide excellent service to enhance the shopping experience. Assist customers in locating products. Address customer queries and complaints effectively.
Cashier Duties:Process cash and card payments accurately. Handle Lay-Bys and customer refunds. Report discrepancies and issues to the supervisor. Ensure accurate till balancing. Merchandising: Ensure products are correctly priced and attractively displayed. Maintain product availability on the sales floor. Keep the store tidy and well-organized. Stay informed about current promotions.
Risk Management: Ensure products are tagged according to company policy. Participate in stock takes regularly. Monitor for potential shoplifting and fraudulent activities, reporting any suspicious behavior to management. Company Values. Consistently embody and promote the Ackermans values, policies, and procedures in all aspects of your work.
The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Knowledge Skills & Experience
Excellent customer service skills. Communication skills – fluent in English (any other language would be beneficial Tenacious High energy levels Highly motivated and target driven ExperiencePrevious retail experience would be advantageous
Key Responsibilities
Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing
Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management. Consistently live the Ackermans values & policies and procedures in all aspects of your work.
