Vehicle Sales Administrator
Job Title: Vehicle Sales Administrator. NOW HIRING!!!
Company: Red Ember Recruitment
Job Type: Permanent, Intermediate Position
Reference: Red Ember Job 2541800 – Ref ZR_1468_JOB
About the position:
Red Ember Recruitment is partnering with a client in the automotive sector to identify and hire a dedicated vehicle sales administrator. In this pivotal role, you will play an essential part in the smooth operation of the sales department, ensuring that all processes are efficiently managed and documented to maintain the highest standards of compliance and customer satisfaction.
Key Responsibilities:
As a vehicle sales administrator, you will be responsible for a range of critical tasks to support the sales team and ensure operational excellence. Your duties will include but are not limited to:
Deal File Management: Efficiently handle and maintain deal files for the sales team. Document Compliance: Ensure that all relevant documentation is meticulously filed to meet minimum Financial Advisory and Intermediary Services (FAIS) document requirements.
Bank Document Management: Oversee and maintain all relevant bank documents to comply with minimum FAIS and other requirements. Warranty Registrations: Ensure that all warranty registrations are accurately submitted for all sold vehicles, following the warranty policy and procedure. Invoice Instructions: Complete and accurately submit all invoice instructions after obtaining approval from the Dealer Principal.
Activity Reports: Prepare and submit daily activity reports to the Dealer Principal. Purchase Requisitions: Accurately complete all purchase requisitions for sales staff and submit them in a timely manner after Dealer Principal approval. Logistics Coordination: Collaborate with the logistics department to order the correct chassis/vehicles for sales staff upon order receipt.
Driver Support: Assist in controlling drivers and handling overtime claims. Marketing Assistance: Liaise with the marketing department to arrange necessary marketing materials, customer gifts, and warranty booklets. Customer Engagement: Issue customer gifts as requested by sales staff and maintain accurate control of gift inventory.
Supplier Relations: Liaise with Spartan workshop and sublet suppliers to ensure timely order receipt and closure before invoicing. Invoice Management: Ensure all invoices for sublet suppliers are promptly submitted for payment. Customer Support: Assist sales staff in communicating with customers, keeping them updated on their purchase progress, and addressing their queries and documentation needs for previously bought vehicles.
Database Maintenance: Maintain an up-to-date and accurate customer database. Reception Duties: Handle general receptionist and switchboard duties as required by management. Professional Image: Make a positive first impression with customers, guiding them to the relevant department or staff member.
Housekeeping: Ensure that the dealership is kept clean and presentable by coordinating with the contract cleaner. CRM Support: Assist the Dealer Principal with Customer Relationship Management (CRM) duties and conduct spot checks as required.
Meeting Minutes: Take and maintain minutes of sales meetings when requested by the Dealer Principal. Efficient Filing: Organize and maintain deal files in an efficient and accessible manner. Receptionist Support: Provide receptionist and switchboard support when needed by management.
Requirements:
To be successful in this role, you should meet the following qualifications and criteria:
Matric Certificate or Higher: A minimum requirement to demonstrate educational background. Sales and Marketing Qualification: A qualification in Sales and Marketing is advantageous and demonstrates a commitment to the field. Motor Industry Experience: A minimum of 5 years of experience in a similar role within the Motor Industry is essential.
Key Performance Indicators:
Your performance will be assessed based on the following key indicators:
Ethical Conduct: Maintain the highest degree of workplace ethics at all times. Training Participation: Actively participate in all relevant workplace training programs. Housekeeping: Ensure good housekeeping and filing practices. Time Management: Demonstrate good time management skills.
Desired Skills:
Housekeeping: Strong housekeeping skills to ensure a clean and organized workspace. Time Management: Effective time management abilities to meet deadlines and prioritize tasks Filing: Proficiency in maintaining organized and accessible filing systems.
Receptionist: Receptionist skills to handle front desk responsibilities professionally Administrative Support: Strong support skills in administrative tasks
Desired work experience:
- 1 to 5 years of relevant work experience.
Desired Qualification Level:
- Grade 12 / Matric.
How to Apply :
If you are a detail-oriented and committed professional with the required qualifications and skills, we encourage you to apply for this position. Please click the “Apply Now” button to submit your application.
Company Culture:
At Red Ember Recruitment, we foster a culture of professionalism, teamwork, and dedication to excellence. We believe in providing a positive and supportive work environment where employees can grow both personally and professionally.
Equal Opportunity Employer:
We are an equal opportunity employer, committed to promoting diversity and inclusion within our workforce. We welcome applications from candidates of all backgrounds and experiences and encourage individuals with diverse perspectives to apply.
Join us at Red Ember Recruitment and be a part of a team that values dedication, precision, and excellence in administrative and sales support. Your future begins here, with us.
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