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Company: Shoprite
Reference Number: SHO260930-3
Job Title: Food Preparation Trainer
Job Type: Full Time
Location: Gauteng, South Africa
Job Category: Food Service
About Shoprite
Shoprite is seeking a skilled and capable Food Preparation Trainer to support employee development and operational effectiveness within retail and support environments. The successful candidate will be responsible for designing and delivering targeted learning interventions that help employees develop the knowledge, practical skills, and confidence required to perform their roles effectively. Training will take place across different learning environments, including classroom sessions, workplace settings, and on-the-job training.
This position is suited to a mid-level training professional with experience in adult learning, facilitation, coaching, operational learning, and workplace skills development. The role provides an opportunity to contribute to employee capability, consistent application of company standards, continuous improvement, and excellence in retail operations. The Food Preparation Trainer will work closely with learners, operational teams, People teams, and Learning and Development stakeholders to ensure that training is relevant, practical, engaging, and aligned with business requirements.
About the Role
As a Food Preparation Trainer, you will play an important role in preparing employees to perform their responsibilities effectively and consistently. The position requires a combination of training expertise and practical operational understanding. You will be expected to facilitate learning, assess learner performance, provide constructive feedback, and evaluate the effectiveness of training interventions.
The role also requires an understanding of food service operations, particularly areas such as food preparation, recipes, hygiene, food safety, customer service, product quality, equipment use, and operational standards within a store environment. You will need to adapt your training approach to different groups of adult learners and respond to the practical realities of the workplace. Strong communication, planning, organisation, collaboration, and accountability will be important in successfully performing the role.
Key Responsibilities
Training Delivery
The successful candidate will be responsible for preparing, facilitating, assessing, and evaluating learning interventions. This includes delivering training in a clear, practical, and engaging manner and ensuring that learners understand the information and skills being presented. Training may be delivered through classroom-based sessions, workplace learning, and on-the-job environments. The Trainer must be able to adapt training methods according to the needs of different learner groups.
Communication and Interpersonal Effectiveness
Effective communication will be an important part of the role. The Trainer will need to communicate information clearly, listen actively to learners, and adapt their communication style according to the needs and experience levels of different groups. The successful candidate should be comfortable interacting with learners and stakeholders and should be able to create an environment that supports participation, understanding, and confidence.
Planning and Organisation
The Food Preparation Trainer will be expected to plan training activities and manage the associated logistics effectively. This includes organising training activities, following through on commitments, managing learner administration, and ensuring that relevant training requirements are addressed. Strong organisational skills will be necessary to ensure that training activities are delivered effectively and that required administration and reporting are completed.
Operational Understanding
The role requires practical knowledge of business processes and workplace operations. The successful candidate should be able to connect training content to real workplace requirements and ensure that learning outcomes are relevant to operational needs. Particular exposure to food service operations will be important, including food preparation, recipe adherence, hygiene, food safety, customer service, product quality, equipment use, and operational standards within a store environment.
Coaching and Learner Support
The Trainer will provide learners with constructive feedback and support throughout the learning process. This includes reinforcing important learning, helping employees understand areas where improvement may be required, and supporting learners in building confidence in the workplace. The ability to coach and encourage adult learners will therefore be an important part of the position.
Quality and Compliance
The Food Preparation Trainer will promote consistent adherence to relevant standards, policies, safety requirements, and governance expectations. Training should reinforce the importance of following established workplace procedures and maintaining appropriate operational standards. The successful candidate will need to demonstrate a strong quality and compliance orientation when delivering learning and assessing employee performance.
Collaboration
The Trainer will build and maintain effective working relationships with various stakeholders. This includes learners, operational teams, People teams, and Learning and Development stakeholders. Collaboration will be important for understanding operational requirements, gathering stakeholder feedback, supporting learning initiatives, and ensuring that training interventions remain aligned with business needs.
Adaptability
The role requires the ability to adapt training approaches according to learner needs, operational realities, and changing business priorities. The successful candidate should be comfortable adjusting their approach when circumstances require it while continuing to maintain the required learning and operational standards.
Accountability and Follow-Through
The Food Preparation Trainer will take ownership of training delivery, administration, and stakeholder feedback. The successful candidate should be dependable in following through on training responsibilities and completing the required activities associated with learning delivery and employee development.
Qualifications and Experience
Applicants should have the following qualifications and experience:
- Grade 10/Matric as listed in the job requirements.
- Experience in facilitation, coaching, operational learning, or workplace skills development is essential.
- Experience delivering classroom, workplace, or on-the-job training to adult learners is essential.
- Experience with training planning, learner administration, assessments, reporting, and stakeholder feedback is essential.
- Exposure to Deli, bakery, or food service operations is required.
- Knowledge or exposure to food preparation, recipe adherence, hygiene, food safety, customer service, product quality, equipment use, and operational standards in a store environment.
Key Skills and Competencies
The successful candidate should demonstrate strong capabilities in:
- Training facilitation.
- Adult learning and employee development.
- Coaching and learner support.
- Instructional design.
- Performance assessment.
- Training planning and organisation.
- Clear verbal and interpersonal communication.
- Stakeholder collaboration.
- Learning evaluation.
- Operational understanding.
- Quality and compliance.
- Adaptability.
- Administration and reporting.
- Accountability and follow-through.
Work Environment and Conditions
This is a full-time position based in Gauteng, South Africa.
The role involves training employees across classroom, workplace, and on-the-job environments. As a result, the successful candidate should be comfortable working within operational and retail environments and engaging directly with adult learners and various stakeholders. The position requires practical interaction with employees and operational teams and may involve adapting training activities to suit workplace conditions and operational requirements.
Important Benefits and Opportunity
The information provided for this vacancy does not specify a salary, employee benefits, allowances, working hours beyond the full-time classification, or other employment benefits. Applicants should therefore refer to the official vacancy information and confirm the applicable employment conditions during the recruitment process.
The role does, however, provide an opportunity for a training professional to contribute to employee development, workforce competency, operational efficiency, continuous improvement, and consistent application of business standards within a retail environment.
How to Apply
Interested candidates should apply through the official Shoprite recruitment process using the vacancy reference number:
Reference Number: SHO260930-3
When applying, candidates should ensure that their application accurately reflects their qualifications, training experience, facilitation background, operational knowledge, and relevant food service exposure. Applicants should highlight experience relating to adult learning, classroom or workplace training, coaching, assessments, learner administration, reporting, and stakeholder engagement. Candidates should also ensure that they meet the essential requirements relating to food service operations, particularly exposure to food preparation, hygiene, food safety, recipes, equipment, product quality, customer service, and store operational standards.
Job Title: Food Preparation Trainer
Reference: SHO260930-3
Job Type: Full Time
Location: Gauteng, South Africa
Category: Food Service
Company: Shoprite
Applicants interested in developing employee capability and supporting high standards within food service and retail operations are encouraged to apply for this opportunity.