2. SALES ASSISTANT – PEP APPLY NOW!
Company: PEP
Business Unit: Retail
Industry: Retail
Job Type: Permanent
Salary: Market Related
About the Position
PEP is looking for a motivated and customer-focused Sales Assistant to join its retail team on a permanent basis. The successful candidate will play an important role in supporting the day-to-day operation of the store while contributing towards sales growth, excellent customer service, effective stock management, and the achievement of overall business goals.
The Sales Assistant position is suited to an individual who enjoys working with customers, has a passion for retail, and is comfortable working in a busy and fast-paced environment. The role requires a strong team player who is prepared to assist with a range of store activities, including serving customers, operating the cash register, managing stock, maintaining store standards, implementing promotions, and helping to minimise stock losses.
The successful candidate will also be expected to contribute to PEP’s low-cost culture by working efficiently and helping the store achieve its operational objectives.
Purpose of the Position
The primary purpose of the Sales Assistant position is to be an effective member of the store team while supporting sales, customer service, stock management, cash handling, loss prevention, and general store operations. The Sales Assistant will contribute to business goals by ensuring customers receive an exceptional shopping experience and by helping maintain high standards throughout the store. The role requires an individual who is willing to take responsibility for their daily duties, work cooperatively with colleagues, and consistently maintain the standards expected within a retail environment.
Key Responsibilities
Increase Sales
A major responsibility of the Sales Assistant is to contribute towards increasing store sales. This will be achieved by focusing on exceptional customer service and ensuring that customers receive a positive shopping experience. The successful candidate will be expected to assist customers professionally and contribute to maintaining world-class store standards.
Responsibilities include:
Providing excellent customer service. Assisting customers with their needs and enquiries. Maintaining the overall image and presentation of the store.Ensuring stock is presented appropriately. Supporting effective stock management. Implementing promotional activities correctly. Ensuring products are correctly priced according to the company’s price image guidelines. Helping create an attractive and well-maintained shopping environment. The Sales Assistant should understand that good customer service and effective store presentation are important factors in supporting sales performance.
Stock Management
The successful candidate will assist with managing stock effectively within the store. This includes maintaining appropriate stock standards, ensuring products are handled correctly, and supporting procedures designed to reduce stock losses. Good stock management requires attention to detail, responsibility, and compliance with company procedures.
Minimise Stock Losses
The Sales Assistant will contribute towards reducing stock losses by following the required security measures and stock-handling procedures. The role requires a healthy store culture in which employees take responsibility for protecting company stock and following established processes. The successful candidate must therefore demonstrate integrity and take care when handling merchandise, stock, and other store resources.
Cash Handling and Till Operations
The Sales Assistant will be required to work on the cash register and handle cash in accordance with company policies and procedures. This responsibility requires accuracy, honesty, attention to detail, and adherence to established cash-handling processes. The successful candidate must be comfortable serving customers at the till while maintaining an efficient and professional service.
Maintain a Low-Cost Culture
The Sales Assistant will contribute towards maintaining a low-cost business culture within the store. This involves supporting efficiencies in daily store operations and using company resources responsibly. Employees are expected to contribute to the smooth operation of the store while remaining mindful of efficiency and the company’s low-cost approach.
Store Standards, Health and Safety
Maintaining a clean, safe, and orderly store environment is another important part of the position.
The successful candidate will be expected to maintain general:
- Health standards.
- Safety standards.
- Housekeeping standards.
- Store presentation standards.
Employees must contribute to keeping the workplace and customer areas clean, organised, and suitable for customers and staff.
Working as Part of the Team
The Sales Assistant will become part of a dynamic team of Dynamos. Teamwork is an important part of the role. The successful candidate should be willing to cooperate with colleagues, support store activities, and contribute positively to the team. The ability to work effectively with others is particularly important in a retail environment, where employees may need to manage customer service, stock, tills, housekeeping, and other responsibilities during busy periods.
Minimum Requirements
Candidates applying for the Sales Assistant position should meet the following requirements:
- Proficiency in English.
- Computer literacy.
- One year of experience in a retail environment will be an advantage.
Previous retail experience is therefore beneficial, although the advertisement specifically states that one year’s retail experience will be an advantage.
Skills and Personal Attributes
PEP is looking for candidates who demonstrate the right combination of skills, attitude, and personal qualities for a customer-facing retail environment.
Passion for Retail
A passion for retail is essential for delivering a world-class customer experience. The successful candidate should enjoy working with customers and be committed to providing a high standard of service.
Integrity
The candidate must demonstrate integrity and a willingness to go the extra mile. This is particularly important when dealing with customers, company stock, cash, and store procedures.
Planning and Organisation
The Sales Assistant should be able to plan and organise daily responsibilities effectively. Good organisation will help ensure that customer service, stock management, housekeeping, cash handling, and other duties are completed properly.
Ability to Work Under Pressure
Retail environments can be fast-paced, particularly during busy trading periods. Candidates should therefore be comfortable working under pressure while maintaining professionalism and attention to detail.
Flexibility
The successful candidate must be willing to work retail hours. Applicants should understand that retail work may require flexibility according to the store’s operating requirements.
Work Conditions
This is a permanent retail position.
The role involves working in a store environment and interacting directly with customers and colleagues. The Sales Assistant will perform a variety of operational duties, including customer service, stock management, till operations, store presentation, housekeeping, and promotional implementation. The advertisement states that candidates must be willing to work retail hours. The salary is listed as market related. No specific salary amount has been provided in the vacancy information.
Internal Development Pool
PEP has indicated that Internal Development Pool Candidates will also be given preference for this position. Applicants should take this information into consideration when applying and ensure that their application accurately represents their qualifications, experience, and suitability for the role.
Employment Equity
PEP states that it strives for equal opportunity in terms of Employment Equity guidelines. Applicants should therefore refer to the company’s recruitment process and requirements when submitting their applications.
How to Apply
Interested candidates should apply through the official application process for the PEP Sales Assistant vacancy. Applicants should ensure that their application contains accurate information regarding their qualifications and experience. Candidates should particularly highlight relevant retail experience, customer service abilities, computer literacy, and other skills that demonstrate their suitability for a Sales Assistant position. Before submitting an application, candidates should ensure that they meet the stated minimum requirements and are willing to work retail hours.
Important Application Information
Applicants should note that PEP has provided a specific response timeframe for applications.
If you do not hear from PEP within four weeks of the closing date of the position, you should regard your application as unsuccessful.
Candidates are encouraged to ensure that their contact information and application details are accurate and up to date.
Summary of the Vacancy
Position: Sales Assistant
Company: PEP
Industry: Retail
Job Type: Permanent
Salary: Market Related
Minimum Qualification: Grade 12
Language: Proficient in English
Experience: One year of retail experience will be an advantage
Computer Skills: Computer literacy required
Working Hours: Must be willing to work retail hours
The Sales Assistant role offers an opportunity for a motivated individual to become part of a dynamic retail team. The successful candidate will contribute to sales, customer service, stock management, cash handling, loss prevention, store presentation, and the maintenance of health, safety, and housekeeping standards.
Candidates who have a passion for retail, demonstrate integrity, can work under pressure, are well organised, and are willing to go the extra mile are encouraged to apply.